The Cost of Being Believed: On Purpose, Promise, and Costly Signaling
We are living in a trust collapse where 71% of consumers no longer believe brands will deliver on their promises. Communication alone no longer produces belief. The brands that actually recover credibility use costly signaling. They sustain a position that gives something up, proving their intent by accepting a real operational cost.
True purpose isn't discovered in a marketing workshop; it requires standing for something, not for everyone.